EOD Platform Sync — 2026-05-13

Time: 4:30 to 5:15 PM CT (45 min hard stop) Drivers: Joe (blocks 1-5) → Mallory (blocks 6-8) Repo: Chowly-BizOps/ops-eod-sync

Note-taker: ✏️ Edit this file inline on GitHub — type notes under each block's ### Notes section and the ## Outputs list, then hit "Commit changes" at the bottom. Plain link to view: https://github.com/Chowly-BizOps/ops-eod-sync/blob/main/runs/2026-05-13.md

Block 1: Bug sheet standup (Joe) — ~5 min

New rows reported today (0)

(No new bugs reported today. Open the bug sheet to scan for stuck items.)

Open the full bug sheet

Notes

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Block 2: Product Update, UAT, Release (Product, Joe) — ~5 min

Product writes this section before the call.

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Notes

• Product docs: product.chowly.help

Block 3: Engineering platform team support escalation review (Ryan, Joe) — ~5 min

Top-level posts in #_eng_prj_platform_team_support today (4)

Open the channel

Notes

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Block 4: Platform KPI scoreboard (Joe) — ~3 min

Marketing websites cut over today

Scheduled cutovers (next 7 days)

Logos moved fully live this week

Pre-Call cases closed today

QAQC cases closed today (Passed / Failed)

Studio cases moved to Blocked today

Notes

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Block 5: Rollouts and sprints scoreboard (Joe) — ~5 min

Active Rollouts and Sprints

Edit this file as rollouts start, change, or land. The daily run pulls from here.

Format per rollout:

### <Sprint name>
- Owner:
- Drop date:
- Status: on-track | off-track
- Logos enabled: <count or list>
- Logos pending: <count or list>
- Notes:

Marketing Website Sprint

• Owner: Studio team
• Drop date: TBD
• Status: on-track
• Scope: all live marketing websites
• Actions:
• Edit FAQ for nofollow
• Update / deduplicate FAQ keywords
• Remove hyperlinked addresses
• Notes: Approved by Mark on 2026-05-12 after the SEO consultant review. SOP already updated for new sites.

Notes

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Handoff.

Block 6: Customer exemption review, running list (Mallory) — ~15 min

46 logos on the list today. 0 need attention. 46 have a tracked follow-up.

Platform logos in Onboarding only. Sorted by days-on-list (descending).

Rules in effect (see config/exemption-rules.yaml): - Onboarding > 40d past Call 1 - Missed calls > 2 vs expected cadence

Tracked status comes from each logo's customer.md in Chowly-BizOps/customers. To put a logo in Tracked, fill in all four fields (What, Why, Next Action, Owner, Due) plus set Status to Off Track.

Needs Attention (0)

Review live. Either no follow-up logged, missing fields, or past-due. Fill in the 4 W's during the call.

(Nothing to triage. Every off-track logo has a tracked follow-up. Skim Tracked below.)

Tracked (46)

Already has a tracked follow-up with a future due date. Skip on the call unless a question comes up.

Notes

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Block 7: Churn risk review (Mallory) — ~5 min

Retention cases opened today

(No retention cases opened today against a Platform logo or location.)

Notes

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Block 8: Parking lot (Joe and Mallory) — ~5 min

Hard stop at 5:15. Anything not addressed gets carried forward.

Notes

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Outputs

Captured during the meeting. Format: owner, due date, action, SF case opened (Y/N).

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